Shipping & Returns

We partner with premium carbon-neutral logistics providers to deliver your beauty essentials safely.

Singapore Express

Regional & Global

Sustainable Packaging

Complimentary standard shipping on all local orders over S$60. Same-day and courier options available throughout Singapore main island.

We ship internationally across Asia-Pacific and worldwide with temperature-controlled, tracked express couriers to safeguard delicate formulations.

Every order is packed in 100% recyclable, plastic-free materials with soy-based ink to ensure zero unnecessary environmental impact.

Four Steps to Easy Returns

Submit Request

Pack Securely

Complimentary Courier

Prompt Refund

Contact our customer care team within 14 days of receiving your package with your order number.

Ensure items remain unopened, unused, and in their original eco-friendly packaging with all security seals intact.

For Singapore addresses, we schedule a free doorstep courier pickup at your preferred date and time slot.

Once inspected, your refund is processed within 3 business days back to your original payment method.

Have Questions About Your Order?

Our concierge team in Singapore is available Monday to Friday to assist with custom delivery instructions or exchanges.